Return Policy

You can return any unused item within 60 days of purchase for a refund or store credit, minus a 15% restocking fee. You are responsible for all freight costs for returns/exchanges unless the error is on our part. We recommend shipping that includes tracking and insurance for your return shipment. Refunds will only be issued to the original method of payment. If availing of store credit, you must redeem it within 1 year from the date of return. Items returned must be in good, resalable condition. Otherwise, further fees may be deducted upon our discretion. Please email support@cncfactory.com to request a Return Merchandise Authorization (RMA) number or for any other questions.